DIXIE F.A.Q.s

FREQUENTLY ASKED QUESTIONS & ANSWERS ABOUT NOVELTY NUMBER PLATES, NOVELTY SIGNS, FRAMES AND FLAGS – Just click on the cross and the answer opens up

[a3_toggles title_size=”16px” color=”#000000″ activecolor=”#ff0000″ iconcolor=”#FFFFFF” iconactivecolor=”#FFFFFF” cmargin=”no” margintop=”10px” marginbottom=”10px”][a3_toggle title=”Can we use Novelty Number Plates as our real Licence Plates on a vehicle?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Sorry but that’s a big NO, NO and if you do it’s likely to be a problem for you as the authorities say “Attachment of a novelty number plate to a vehicle could attract the interest of law enforcement officers should it affect the visibility of, or distract from, or imply it is, the actual registration plate of the vehicle.”[/a3_toggle][a3_toggle title=”What are Novelty Number Plates and Signs made from?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]The bulk of both Aussie and American plates are made from Aluminium – the same as real plates. There are a few which are metal with folded edges. Flat non-embossed plates use a slightly thinner material. Some American signs are aluminium and others are tin[/a3_toggle][a3_toggle title=”What sizes are Aussie Novelty Number Plates?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Aussie plates come in 2 sizes with most popular being standard size
Standard 37.2 x 13.4cm (14.6 x 5.3ins)
Slimline 37.2 x 10cm (14.6 x 3.9ins)
We also stock Euro Size plates 52 x 11cm (20.5 x 4.4ins); Motorbike size 18.5 x 10cm; Trailer Size 25.3 x 10cm; USA size 30 x 16.5cm; Japanese size 33 x 16.5cm [/a3_toggle][a3_toggle title=”What sizes are American Novelty Number Plates?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]American plates come in 2 sizes with 99% that we sell being Vehicle size.
Vehicle Size License Plate 30.5 x 15cm (6 x 12ins).
Motorbike Size Plate 18 x 10cm (4 x 7ins)[/a3_toggle][a3_toggle title=”What sizes are American Novelty Signs?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]American signs come in many sizes
Small Parking Sign 23 x 30.5cm (9 x 12ins) or 20 x 30cm (8 x 12ins)
Large Parking Sign 30.5 x 46cm (12 x 18ins)
Large Tin Sign 30 x 38cm (12 x 15ins)
Slimline Sign 38 x 7.5cm (15 x 3ins)
Crossing Sign 30 x 30cm (12 x 12ins)
Circle Sign 30cm diameter (12ins)
Octagon Stop Sign 30 x 30cm
Street Sign 13 x 61 cm (5 x 24ins)
Arrow Sign 15 x 30cm (6 x 12ins)
Street sign 15 x 60cm
Mini Street sign 10 x 46cm
Arrow sign 15 x 50cm
Surfboard profile sign 10 x 45cm
Spark Plug profile sign 15 x 45cm[/a3_toggle][a3_toggle title=”Are the Plates embossed just like real plates?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Aussie plates are available with raised embossed characters and border exactly like real licence plates, or in a flat non-embossed style. American plates are a mix of lightly embossed and flat styles[/a3_toggle][a3_toggle title=”May I purchase a blank number plate or frame?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Yes, we can provide blanks in many sizes [/a3_toggle][a3_toggle title=”How long does it take for our order to be despatched?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]For stock items, we prepare your order same day as its received and dispatch as soon as payment is made. For custom made items our turnaround time is around 3 days[/a3_toggle][a3_toggle title=”Where do you deliver and can I track my order?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]We will deliver worldwide. In Australia we mostly use Australia Post e-parcel with tracking. We also use a variety of the major courier companies such as Aramex (Fastway), Couriers Please or TNT. When we book your order to be freighted you will receive a text message or an email with tracking details[/a3_toggle][a3_toggle title=”What is the difference between Graphic and Non-Graphic Aussie Novelty Plates?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]A Non Graphic is a two colour plate, with the embossed characters and plate border in one colour and the background in another colour
A Graphic has embossed characters and plate border in differing colours and the background may be a picture or a variety of other slogans, logos and colours[/a3_toggle][a3_toggle title=”Can we get our own choice of words put on a plate?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Yes you may use your personal choice of words or characters. We can do ‘one-offs’ in most types of customised novelty plates[/a3_toggle][a3_toggle title=”What colours are there and how many characters can we have embossed on an Aussie Non Graphic custom plate?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]For Aussie standard size plates there are 13 base plate colours – Black, Navy Blue, Light Blue, Green, Maroon, Pink, Purple, Orange, Yellow, White, Red, Gold and Silver. Other sized plates have fewer base plate colour choices
Letters are embossed onto the base plate in a choice of three different heights with Large (L) =80mm; Medium (M) =60mm and Small (S) =50mm. If ‘L’ is chosen then the line can contain no more than 6 letters; if ‘M’ chosen no more than 7 letters and for ‘S’ no more than 10 letters. If spaces are required between characters these count as a letter. Punctuation marks such as apostrophes are also available. So for the word MELANIE we have 7 letters and could use the Medium letter height. The letters are then coloured to highlight them, and the chosen letter colour also becomes the plate’s border colour. The letter colour range is available for all sizes of plate in a choice of 9 colours – Black, Blue, Green, Maroon, Silver, Red, Gold, White, Yellow.
To assist you we have produced a downloadable pdf guide to colour combinations and letter sizes which is shown when you click HERE[/a3_toggle][a3_toggle title=”How long does it take you to manufacture and receive our custom Non Graphic plates?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]The manufacture of Aussie Non Graphics is every couple of days – submit the order by close of business Monday and they will be ready for despatch 2 days later, but allow time for standard freight which is normally 2-5 days. If you’re in a hurry then Express Post is normally overnight to most post codes within Australia.[/a3_toggle][a3_toggle title=”How long does it take you to manufacture and receive our custom Graphic plates?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Fully pressed Aussie Graphics will take about 4 weeks. Aussie sized graphics made as flat non-embossed plates (with an option on having a pressed border) take about 3 weeks. In both cases first we create your artwork, then you sign off on it; then we go into full production. [/a3_toggle][a3_toggle title=”How long does it take you to manufacture and receive our American Signs or plates?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]The manufacture of American signs is quicker than Aussie, and a similar process. Freight time can stretch it out, so we recommend allowing 4 weeks[/a3_toggle][a3_toggle title=”Do I have to drill holes in the plates and signs for displaying or mounting them?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]The majority of our signs and plates are pre-drilled ready for display fixing. For retailers, Aussie plates have a display card with hanging holes for in-store display; and all large US tin signs have a clear plastic display bag that work well to show off the signs as well as protect them. [/a3_toggle][a3_toggle title=”Will you be able to match the colours of our logo on a customised plate?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Provided you supply us with a high quality jpg or the PMS reference, we can match colours.[/a3_toggle][a3_toggle title=”Would I be able to put a funny slogan on a personalized license plate?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Any slogan can be placed on a license plate provided the number of characters will fit, and that it is not considered obscene, offensive or illegal by the factory[/a3_toggle][a3_toggle title=”What if the words I want are too long to go on the license plate?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]There are three options in these circumstances (a) is to have a “2-liner” standard size plate, (b) is to use a mix of embossed characters and high quality vinyl stickers and (c) is to choose Euro Size plates 52 x 11cms which allow upto 16 characters[/a3_toggle][a3_toggle title=”What sizes and colours do Novelty Frames come in?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Our frames come in these sizes 1) Standard Size: to fit around standard size Aussie Plates (37cm x 13cm), as used in all states. These are available in Black, White, Blue, Yellow, Lime Green and Pink
2) Slimline Size: to fit around slimline size Aussie Plates (37cm x 10cm). These are available in Black or White (Please be careful and note that NSW has a “premium” slim plate which has different sizes to our standard slimline and its front and rear plates are different sizes.)
3) Motorcycle Size: to fit around Motorcycle size Aussie Plates (18.5cm x 10cm). These are available in Black or White
4) Premium Front: to fit around NSW Premium front plates (37.2cm x 8.4cm) and SA Premium front plates (37.1cm x 8.3cm). These are available in Black
5) Premium Rear: to fit around NSW Premium rear plates (37.2cm x 10.7cm), and SA Premium rear plates (37.1cm x 10.6cm). These are available in Black.

We also sell PERSPEX NUMBER PLATE PROTECTOR COVERS which are available only in black in four sizes:
1) To fit over Standard (37.2 x 13.4cm) number plates, with the covers outer dimensions 38.1 x 13.8cm, and the clear window measures 35.3 x 11cm. The black gloss border is 14mm wide all around the cover.
2) To fit over Slimline (37.2 x 10cm) number plates, with the covers outer dimensions 38.1 x 10.5cm, and the clear window measures 35.3 x 6.5cm. The black gloss border is 17mm wide at top and 20mm wide at bottom.
3) To fit over NSW Premium front slim number plates (37.2cm x 8.4cm) and SA Premium front slim plates (37.1cm x 8.3cm), with the covers outer dimensions 38.1 x 8.9cm, and the clear window measures 35.5 x 5.5cm. The black gloss border is 11mm wide at top and 19mm wide at bottom.
4) To fit over NSW Premium rear plates (37.2cm x 10.7cm) and SA Premium rear plates (37.1cm x 10.6cm), with the covers outer dimensions 38.1 x 11.5cm, and the clear window measures 35.5 x 7.9cm. The black gloss border is 11mm wide at top and 19mm wide at bottom.

Wording to frames and covers is by and large is applied on the wider part of the frame at the bottom, but we can also apply lettering to the top of the frame, or both top and bottom. The words are cut from high quality vinyl stickers.[/a3_toggle][a3_toggle title=”How many sizes do flags come in?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Our smallest flags come as sew-on patches, then there are various larger sizes which are commonly referred to in feet rather than metres, with most popular being 5’x3′
Desk Flags are 4″x6″ (11x16cm) on 11″ (28cm) stick
Half Size Flags are 3’x2′ (.9m x .6m)
Full Size are 5’x3′ (1.5m x 0.9m)
Our tough “outdoor” flags are 6’x3′ (1.8m x 0.9m)
[/a3_toggle][a3_toggle title=”What’s the difference between indoor and outdoor flags, and what material are they made of?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Indoor: Made of polyester which has limited outdoor use as sun and wind would affect the material quickly. These flags are lightweight flags and have a variety of uses such as sports team support; decoration; marches; occasional flying on a flagpole but we emphasise these flags are not designed for prolonged flying on flagpoles. The hoist edge is finished with 2 eyelets.
Outdoor: Made of heavier hardier synthetic trilobal fabric. This helps withstand the weather elements much better and extend life tremendously. All the edges double stitched and the hoist edge is finished with a white tape with 2 eyelets.
[/a3_toggle][a3_toggle title=”Where are the flags made?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Offshore suppliers consistently provide us with extremely good quality flags at a reasonable price. Sadly Aussie made flags are more expensive – the irony being that the material itself is printed and assembled in Aussie but is often imported from offshore[/a3_toggle][a3_toggle title=”Do you have a shop where we actually can go and buy from?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]No we don’t have a shop, but customers are always welcome to visit our storeroom by appointment.[/a3_toggle][a3_toggle title=”Important note about images we provide” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Just as we sometimes see that “pricing is subject to change without notice”, so too are “designs subject to change without notice”. In 99.99% of cases, what you see on Dixie’s website or brochure is what you get. However, there are the odd times when designs have changed in some small way (eg: maybe a logo moves to a different location on the item, or the colour changes). Sometimes this information doesn’t always trickle down until the new designs are manufactured and shipped to Dixie. We hope this is helpful and understandable
[/a3_toggle][a3_toggle title=”I want to buy a lot of one product – do I get a discount?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Let’s talk – we’re always happy to discuss a tiered pricing for bulk orders [/a3_toggle][a3_toggle title=”DOES MY COUNTRY IMPOSE IMPORT DUTIES?” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”Yes they might” margin_bottom=”15px”]Yes, this is quite possible so PLEASE NOTE that it is your full responsibility to verify the customs clearance charges, duties charges, and procedures in your country for importing these goods prior to placing your order. Please do your research to ensure there are no surprise charges when clearing your package through customs.
If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
[/a3_toggle][a3_toggle title=”OUR PACKING & SHIPPING” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”] Our products are packed with care using re-cycled cardboard materials so you receive them in good condition, but on rare occasions during transit Australia Post or couriers may accidentally damage them, which we regret is beyond our control.
[/a3_toggle][/a3_toggles][a3_toggle title=”Spare Question Field” title_padding_bottom=”10px” content_padding_bottom=”10px” background=”transparent” bordertopcolor=”#e5e4e3″ borderbottomsize=”0px” borderbottomstyle=”solid” borderbottomcolor=”#e5e4e3″ margin=”yes” margin_bottom=”15px”]Type here. [/a3_toggle]

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